For plumbers
You're under the house. We're on the line.
Burst pipe at 7pm. Hot water down on a Sunday. Tradies Line answers when you can't, books the job or takes the lead, and texts you straight away when water is going where it shouldn't.
No card needed. Keep your existing number.
The calls you can't hear from under the house
The burst pipe
Water through the ceiling at 7pm. If the call rings out, that customer is onto the next plumber before you've seen the missed call.
No hot water
A family with a dead hot water system wants it fixed today. No answer means they keep dialling until someone picks up.
The blocked drain
You're elbow-deep on another job. The caller doesn't leave a voicemail, and the work quietly goes elsewhere.
What it does on a plumbing call
It answers on your existing number
Your customers keep ringing the number they've always used. When you're mid-job, under a house, or off for the night, the call forwards to your AI receptionist and gets answered in a natural local voice.
It asks the right questions
Where the water is coming from, whether it's contained, gas or electric hot water, the suburb, the access. You set your services, your prices, and your hours, and it works to them on every call.
It books the job or takes the lead
It books the job straight onto your calendar. If the job needs a look first, it captures a structured lead with everything you need to quote.
It texts you on urgent jobs
When a call is a genuine emergency, water coming through a light fitting, a burst main, it texts your mobile with the details while the call is still happening. On every plan.
The customer gets one confirmation text
A booked job is confirmed by SMS in your business name. No follow-up sequences, no marketing messages.
Why plumbers run it
No new number
Keep the number on your van, your cards, and every fridge magnet you've ever handed out. Call forwarding does the rest.
Every call logged
Each answered call lands in your dashboard with a summary and transcript, so you can check what was said between jobs.
Works with your tools
Bookings land on your Google or Outlook calendar. ServiceM8 and Xero connect on the Teams plan.
Common questions
Does it understand plumbing work?
It's set up for trades from day one and works to your setup: your services, your prices, your service area, your hours. It asks the questions a plumber needs answered before turning up.
Will it wake me for every after-hours call?
No. It answers and books or takes a lead like normal. It only texts you straight away when the call is a genuine emergency, and you decide whether to ring back or leave it for the morning.
Do I need a new number?
No. You keep your existing number and set up conditional call forwarding in your phone settings, in a few minutes. The dashboard has step-by-step instructions for the major AU and NZ carriers.
What about jobs I'd never quote sight unseen?
It won't guess at prices. It can share your set prices as a guide, and for anything that needs a look it captures the details as a lead so you can quote it properly.
What does it cost?
Solo is $99 a month, Teams is $299. Both start with a 7-day free trial.