For air conditioning
It's 38 degrees and the phone won't stop. We're on the line.
In a heatwave or a cold snap the calls all land at once. Tradies Line answers every call you can't get to, books services and installs onto your calendar, and takes leads for the jobs that need a site visit first.
No card needed. Keep your existing number.
The week the weather turns
The heatwave spike
Day one of a heatwave and every second house wants their air con looked at. You can only be on one roof at a time.
No cooling, long weekend coming
A unit dies on a Friday afternoon. If the call rings out, the customer works down the list until someone answers.
The install enquiry
A homeowner pricing a split system while you're mid-service. No voicemail, no callback, no job.
What it does on an air con call
It answers on your existing number
Your customers keep ringing the number they found you on. When you're on the roof, mid-install, or off for the night, the call forwards to your AI receptionist and gets answered in a natural local voice.
It asks the right questions
Cooling or heating, ducted or split, no power or no cool air, the suburb, the access. You set your services, your prices, and your hours, and it works to them on every call.
It books the job or takes the lead
Service calls book straight onto your calendar. Install enquiries get captured as structured leads with everything you need to quote.
It texts you on urgent jobs
When a call is a genuine emergency, no cooling in a heatwave for someone who can't wait it out, it texts your mobile with the details while the call is still happening. On every plan.
The customer gets one confirmation text
A booked job is confirmed by SMS in your business name. No follow-up sequences, no marketing messages.
Why air con businesses run it
No new number
Keep the number on your van and your website. Call forwarding does the rest.
Every call logged
Each answered call lands in your dashboard with a summary and transcript, so you can check what was said between jobs.
Works with your tools
Bookings land on your Google or Outlook calendar. ServiceM8 and Xero connect on the Teams plan.
Common questions
Does it understand air conditioning work?
It's set up for trades from day one and works to your setup: your services, your prices, your service area, your hours. It asks the questions an air con tech needs answered before turning up.
Can it handle the summer rush?
Yes. It's not one receptionist, so calls don't queue. Every call that forwards gets answered, even when ten land in the same hour.
Do I need a new number?
No. You keep your existing number and set up conditional call forwarding in your phone settings, in a few minutes. The dashboard has step-by-step instructions for the major AU and NZ carriers.
Will it quote a full install over the phone?
No. It can share your set prices as a guide, but an install gets captured as a lead with the details you need to quote it properly.
What does it cost?
Solo is $99 a month, Teams is $299. Both start with a 7-day free trial.