For air conditioning It's 38 degrees and the phone won't stop. The office keeps running.
Tradies Line is job management software for air conditioning and HVAC businesses, with AI staff that take calls, draft quotes and chase invoices. A heatwave's worth of calls gets answered, not just the first one.
No card, no time limit.
What's costing you jobs and cash
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The heatwave spike
Day one of a heatwave and every second house wants their air con looked at. You can only be on one roof at a time.
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The install quote still on your phone
You priced the split system on-site three days ago. It's still not written up, and the customer's already called someone else.
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Chasing payment after the install
The job's done and the invoice is out. Following up on who's actually paid isn't how you want to spend your evening.
From a heatwave call to a paid invoice
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Every call and message gets answered
The AI receptionist takes the calls you can't get to, in your business name. On paid plans, Wombo covers website chat, WhatsApp, Messenger and Instagram, plus texts in Australia. It finds out what the job is in their words, the suburb or postcode, the best number and when they're after it. Add your own notes and it answers your customers' common questions.
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It's booked before you're off the roof
Turn booking on and it books a time straight into your calendar, a service, repair or install itself, or a visit to look at it. Leave booking off and every call comes through as a lead with what you need to ring back and quote.
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The install quote goes out from your price list
AI quoting drafts it from your prices. You check it and send it as a link, and a yes on their phone turns it into a job ready to schedule.
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The job runs on the day
Your run sheet, the job address, photos and a checklist, all on your phone. Send each person their day's jobs by text or email in one tap, texts come out of your plan's allowance.
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The invoice goes out, then gets chased
Start the invoice from the finished install, or ask Wombo, and it fills in from the quote with a pay link. Turn reminders on and the unpaid ones get chased by email. Connect TradiesLine Pay and it carries on with texts and up to five short AI calls on weekdays, from your plan's allowance. With Xero connected, it's chased the same way and comes back marked paid on its own.
Why air con businesses run it
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The day, the jobs, the crew
A run sheet by day or week, jobs on a map, crews with their own calendars. Send each person their day's jobs by text or email in one tap, from your plan's allowance.
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Quotes out, invoices paid
Quotes draft from your price list, invoices carry a TradiesLine Pay link, and with reminders on, the unpaid ones get chased by email, then by text and AI calls once TradiesLine Pay is connected.
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Every call and message answered
The AI receptionist takes the calls you miss. On paid plans, Wombo covers website chat, WhatsApp, Messenger and Instagram, plus texts in Australia. Every forwarded call within your plan's call allowance gets answered, so a busy day doesn't end up in voicemail.
Common questions
Does it understand air conditioning work?
It's set up for trades from day one and works to your setup: your services, your prices, your service area, your hours. It finds out what the job is, the suburb and when they're after it, and your own notes let it answer the questions your customers usually ask.
Can it handle the summer rush?
Every forwarded call within your plan's call allowance gets answered, so a busy day doesn't end up in voicemail. Private and withheld numbers are screened out.
Will it quote a full install for me?
On a paid plan it gives a guide price from your price list unless you switch that off, never a firm one over the phone. Turn booking on and it can book a time to come and look; leave it off and an install enquiry comes through as a lead, and AI quoting drafts the quote once you've seen the site.
Do I need a new phone number?
No. You keep the number your customers already ring and forward it to Tradies Line when you're busy or don't answer, using your carrier's forwarding codes or phone settings. Turn it off the same way. Your carrier may charge for forwarded minutes; we don't.
What does it cost?
Free to start, with no card and no time limit. Calls and texts come with a paid plan, and prices exclude GST. See pricing for what each plan costs and includes.
The whole office, not just the phone
Your AI staff
Run the office
- Job management Jobs, crews and dispatch on one board.
- Quotes and estimates From your price list to a yes on their phone.
- Invoicing and payments A pay link on every invoice, and chasing.
- Customer records Every call, job and message on one record.
- Shared inbox Calls, chat, texts and socials in one place.
Ready to hand the office over?
Jobs, quotes, invoices and every customer message in one place, with Wombo doing the admin while you're on the tools.
Start freeNo card, no time limit.