AI office manager Talk to Wombo from the ute. He does the office.
Wombo is the AI office manager in Tradies Line. Ask him for any job, quote or customer, and he drafts quotes and invoices for you to check and send.
No card, no time limit.
WomboYour AI office manager
Who owes me money?
Wombo is looking
Listening
Wombo, in short
Wombo is the AI office manager in Tradies Line, the AI operating system and job management software for trade businesses in Australia and New Zealand. You type or talk to him from any page of the dashboard, on your phone or your computer. He finds anything in the system, drafts quotes and invoices from your price list for you to check and send, and keeps jobs, customers and prices up to date. On paid plans, he also answers your customers' messages in your business name.
How AI tools for tradies compare| Ask him | By typing or tapping to talk, from any page |
|---|---|
| He finds | Any job, quote, invoice, customer or price |
| He drafts | Quotes from your price list, invoices and email replies |
| He updates | Jobs, customers and your price list |
| He answers | Website chat, WhatsApp, Messenger, Instagram and texts (Australia), on paid plans |
| Sends on his own | Replies to customer messages in conversations assigned to him, on paid plans |
| Never on his own | Sends a quote or invoice, or moves money |
Ask him like you'd ask the office
Ask in your own words and the answer comes back with the records attached, so you can open the job, the invoice or the quote straight from his reply.
- What's on, who owes you, and which quotes are still out
- The record you need, or a filtered list of them
- Anything he drafts waits for you to check
He answers your customers too
On paid plans, when a customer writes in, Wombo replies in your business name on whichever app they used. He books the job when booking is on, drafts email replies for you to send, and tells you straight away when something can't wait.
A quote, start to finish, with Wombo
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You ask
“Quote the Henderson job, callout and a mixer tap.”
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He prices it
From your price list: callout fee $120, mixer tap supply and fit $285.
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You check it
The draft waits for you. Change a line, or send it as it is.
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Henderson says yes
On their phone, and the quote becomes a job ready to schedule.
Why an office manager, not another app
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One place to ask
No menus to learn. Ask for what you need and he brings it up.
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Your prices, your rules
In customer chats he works from your services, prices, hours and the suburbs you cover.
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You're still the boss
Quotes and invoices wait for you to send, and nothing moves money until you say so.
Questions about Wombo
What can I ask Wombo to do?
The everyday office work. Find a job, quote, invoice or customer. Ask what's on tomorrow, who owes you money or which quotes are still out. Have him draft a quote priced from your price list, draft an invoice, set up a job or a customer for you to save, change a price, or get a reminder ready for an overdue invoice.
Do I type to Wombo or talk to him?
Either. Type to him, or tap to talk and speak to him, from any page in the dashboard, on your phone or your computer. Owners and office managers can use him.
Does Wombo send quotes and invoices on his own?
No. He drafts them and you check and send, so nothing goes to a customer or moves money until you say so. On paid plans, the one thing he sends on his own is replies to customer messages in conversations assigned to him; new conversations go to him unless you change that in Settings, and sending a message takes one over. On Free, you reply to every conversation yourself.
Which AI staff come with Tradies Line?
AI office manager (Wombo): does the work across the system when you type or talk to him: finds any job, quote, invoice or customer, drafts quotes and invoices from your price list for you to check and send, and updates jobs, customers and prices. On paid plans, he also answers website chat, WhatsApp, Messenger, Instagram and texts (Australia) in your business name, books jobs when booking is on, drafts email replies and flags anything urgent to you. AI receptionist: answers the calls you can't take on the number your customers already know, day or night, finds out the job and the suburb, books it into your calendar when booking is on and texts the customer a confirmation from your plan's texts. AI quoting: prices and drafts quotes from your own price list for you to send, and with follow-ups on, nudges customers before a quote expires. AI invoicing: drafts invoices with a pay link for you to send, and with reminders on, chases the unpaid ones.
Does the customer know it's an AI?
If a caller asks whether they're talking to a person, your AI tells them straight away that it's the AI receptionist for your business. In messages, Wombo says he's your AI assistant if asked. Calls are recorded, and your AI tells the caller so during the call. Our AI disclosure explains it for your customers.
Which messages does it answer?
Website chat, WhatsApp, Facebook Messenger, Instagram and email, all in one inbox. On paid plans, calls and two-way texts (Australia) join them, and Wombo replies in your business name, books the job when booking is on, drafts email replies for you to send, and flags anything urgent to you.
Where are my calls and messages stored, and who can see them?
Calls, transcripts and messages are saved against the customer and the job. Only people in your business can see them in your dashboard, plus our team when they need to help you. Our main database is in Sydney, and calls run through our voice AI and phone providers in the US. We don't sell your data. The Privacy Policy has the detail.
The rest of the office
Your AI staff
Run the office
- Job management Jobs, crews and dispatch on one board.
- Quotes and estimates From your price list to a yes on their phone.
- Invoicing and payments A pay link on every invoice, and chasing.
- Customer records Every call, job and message on one record.
- Shared inbox Calls, chat, texts and socials in one place.
Ready to hand the office over?
Jobs, quotes, invoices and every customer message in one place, with Wombo doing the admin while you're on the tools.
Start freeNo card, no time limit.