The office keeps running while you're on the tools

It's the AI operating system and job management software for a trade business: jobs and dispatch, quotes, invoices and payments, customer records and one inbox for every message, in one place, with AI staff doing the admin. Wombo, your AI office manager, does the work across all of it when you type or talk to him. You check and send every quote and invoice. On paid plans, customer chat replies, and the booking texts and reminders you switch on, go out on their own.

AI office manager (Wombo): does the work across the system when you type or talk to him: finds any job, quote, invoice or customer, drafts quotes and invoices from your price list for you to check and send, and updates jobs, customers and prices. On paid plans, he also answers website chat, WhatsApp, Messenger, Instagram and texts (Australia) in your business name, books jobs when booking is on, drafts email replies and flags anything urgent to you. AI receptionist: answers the calls you can't take on the number your customers already know, day or night, finds out the job and the suburb, books it into your calendar when booking is on and texts the customer a confirmation from your plan's texts. AI quoting: prices and drafts quotes from your own price list for you to send, and with follow-ups on, nudges customers before a quote expires. AI invoicing: drafts invoices with a pay link for you to send, and with reminders on, chases the unpaid ones.

No. Jobs, quotes, invoices, payments, customers and the inbox all work without it, and Free includes no calls at all. Move to a paid plan when you want your phone answered.

Service work: call-outs, repairs, maintenance and regular visits. Electricians, plumbers, air con and HVAC, builders and carpenters on repairs and small jobs, painters, landscapers, cleaners, roofers, handymen, pool cleaners, pest control and the like. The trades on the site are examples, not a limit. It doesn't do deposits, progress claims or variations yet, so it isn't built for staged building or renovation projects.

Calls you don't pick up forward to it from the number your customers already ring. It answers in Australian English, or New Zealand English for NZ businesses, finds out what the job is and which suburb, and on a paid plan it can give a rough price from your price list if they ask. With booking on, it puts the job in your calendar and texts them a confirmation if you have texts left. Every call is recorded, and the summary lands in your inbox and on the job.

Yes. Calls you forward get answered nights, weekends and public holidays, unless the caller hides their number or you've blocked them. On paid plans, Wombo replies to messages around the clock while you have AI credits. Calls come out of your plan's monthly allowance; Free has none at all, just 5 test calls to try it.

It takes their name, number and what they need, and tells them you'll call them back. If the job is urgent, it texts you while they're still on the line, as long as your business number is verified and you have texts left. It never commits you to a firm price; that stays with you.

Yes. It works from your business name and greeting, your hours, services and prices, the suburbs you cover and your booking rules, like buffers between jobs, minimum notice and how far ahead it can book. You choose its voice, and on a paid plan you can upload your own documents for it to answer from.

If a caller asks whether they're talking to a person, your AI tells them straight away that it's the AI receptionist for your business. In messages, Wombo says he's your AI assistant if asked. Calls are recorded, and your AI tells the caller so during the call. Our AI disclosure explains it for your customers.

No. You keep the number your customers already ring and forward it to Tradies Line when you're busy or don't answer, using your carrier's forwarding codes or phone settings. Turn it off the same way. Your carrier may charge for forwarded minutes; we don't.

Website chat, WhatsApp, Facebook Messenger, Instagram and email, all in one inbox. On paid plans, calls and two-way texts (Australia) join them, and Wombo replies in your business name, books the job when booking is on, drafts email replies for you to send, and flags anything urgent to you.

On Free and Starter, every job you schedule goes into your Google or Outlook calendar, and the AI checks it before it offers a time. Jobs the AI books go in too once you switch on Sync booked jobs in Settings. On Pro and Enterprise, only the jobs you're rostered on go in. Invoices can sync to Xero, and booked jobs can land in ServiceM8.

Both. Free has one login, Starter five, and Pro and Enterprise unlimited. Add crews with their own calendars, move jobs between them on the day board, and send each person their day's jobs by text or email. Subcontractors don't need a login.