Integration Every job you book lands in ServiceM8 too
Tradies Line answers the calls and books the job. If you run your crew through ServiceM8, that job shows up there too, ready to go, with nothing to retype.
No card needed.
How it works
The push runs one way: from Tradies Line into ServiceM8. Here is exactly what happens.
Every booked job gets pushed
Whether the AI receptionist takes the booking or you enter it yourself, the job is created in your ServiceM8 account automatically. It carries the customer, the job address, the scheduled time and your notes.
Repeat customers are not duplicated
We match the customer by phone number. If they are already in ServiceM8, the job goes onto their existing record instead of creating a new one.
A failed push retries itself
If a push does not go through, it tries again automatically in the background. You can also trigger a retry yourself from the job.
Turning it on
Connect your ServiceM8 account once, from Settings in your dashboard. Every job you book after that pushes across on its own.
Which plan you need
ServiceM8 works with Tradies Line on Teams and Enterprise. It is not part of Solo.
Why it is worth connecting
One source for job history and dispatch
Your crew works out of ServiceM8. When a job lands there automatically, dispatch and job history stay in one place instead of split across two systems.
No double entry
You do not retype a booking that already exists. The call becomes a job in Tradies Line, and the same job appears in ServiceM8.
The office is not waiting on a text from you
Whoever runs your ServiceM8 sees the new booking as soon as it is pushed, even if you are still on the tools.
Common questions
Does this replace ServiceM8?
No. Tradies Line answers your calls and books the job. ServiceM8 stays where your crew works and dispatches from. We push the booking across, we do not replace what you already use.
Does a reschedule update ServiceM8 automatically?
Not on its own. Push the job again from Tradies Line and the ServiceM8 record updates to match.
Can I see my ServiceM8 schedule inside Tradies Line?
No. The sync runs one way, from Tradies Line into ServiceM8. Your ServiceM8 diary stays in ServiceM8.
What plan do I need for ServiceM8?
ServiceM8 works with Tradies Line on Teams and Enterprise. It is not available on Solo.