You're on the job.
We're on the line.
Tradies Line answers your missed calls, books the job onto your calendar, or captures a structured lead for callback.
Your customers hear a professional receptionist, whether you and your team members are at work, on holiday, or sick in bed.
You miss calls while you're on the job. Some change their mind. The rest call the next number on the list.
Tradies Line answers before they go:
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Picks up every missed call in fluent local voice.
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Books the job on your calendar, or captures the lead for callback.
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Sends a one-line SMS to your customer confirming the booking.
Stop checking your phone every ten minutes. Stop wondering what you missed while you were under a house. We answer the line while you do the work.
How it works
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1. Sign up
Sign up with your existing phone number and link it to your Tradies Line.
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2. Set your forwarding
Set up forwarding on busy, no-answer, or after-hours.
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3. A customer calls
You're busy and can't pick up. The call is forwarded to your virtual AI receptionist.
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4. We pick up
The caller gets a professional front desk experience, in your business name.
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5. The job is booked
It lands on your calendar, or a lead is recorded for a callback.
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6. Your team gets their day
Assign jobs across your teams and send each one their run sheet by text or email.
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7. You stay in control
One SMS confirms with the customer. You see the whole picture in your dashboard.
Steps 3 to 7 repeat for every call. Steps 1 and 2 are one-time setup.
Hear it for yourself
Enter your number. We'll call you once to demo. No sales follow-up.
We're calling now. Pick up to hear the AI.
Missed it? Try again in 24 hours.
Trades we serve
- Plumbing
- Electrical
- Pest control
- HVAC and hot water
- Gas fitting
- Cleaning
- Lawn and garden
- Pool maintenance
- Window cleaning
- Painting
- Landscaping
- Removalists
- Handyman
- Pressure washing
Not seeing yours? Email support@tradiesline.ai.
Listen to a sample call
Sample call scenarios. Each one shows how Tradies Line's virtual receptionist handles the call and what lands in your dashboard.
Saturday 9pm, water under the kitchen sink. The AI takes the details and promises a callback tonight.
The plumber kept his Saturday night.
A regular moves her fortnightly clean to Friday afternoon. The AI checks the calendar and confirms the swap.
The cleaner did not lose her regular.
A homeowner wants a price for an exterior repaint. The AI offers a provisional site-visit slot and briefs the painter.
The painter did not blow the quote on the phone.
What are missed calls costing you?
Your numbers, not ours. Slide them to match your week.
How many calls usually result in paying jobs for you?
Over a month, that's about
$1,400
going to the next phone number on the customer's list rather than your own.
About 4 jobs you never got to quote.
Solo is $129 a month. One booked job may cover it.
Back-of-envelope, not a promise. We answer the calls. Winning the job is still yours to do.
Pricing
Pick the plan that fits. 7-day free trial, card required. Cancel any time.
Solo
$129
per month + GST
- Around 100 calls a month, covered
- One confirmation SMS per booking, included
- One AI receptionist
- Single owner login
Teams
$299
per month + GST
- Around 265 calls a month, covered
- One confirmation SMS per booking, included
- Multiple teams, each with its own calendar and colour
- Manage jobs across your teams from one dashboard
- Send each team their day's schedule by text or email
- ServiceM8 and Xero integrations to sync jobs and invoices
Enterprise
Contact sales
for negotiated pricing
- Volume pricing and custom call & SMS quotas
- Dedicated support for large and distributed teams
- Multi-country
- Custom integrations
One job a fortnight pays for the year. A single booked job can cover the month.
Voice overage $0.50/min. SMS overage $0.15 per SMS. Quota tracked per month, billed end of month.
Common questions
Full FAQ is at /faq.
What happens if a customer wants to speak to a human?
There is no live human takeover. The AI politely takes the caller's name, number and details, then ends the call. You get the lead in your dashboard and can call them back.
Does the AI know about my specific business?
Yes. Your AI is set up with your business name, trade, working hours, and timezone, so it answers as your own front desk. It uses your business name when it picks up, and it only offers times that fit your working schedule.
What if the AI gets something wrong?
It can misjudge a call. When it is uncertain, it captures a lead for you to call back rather than guessing a booking. Every call has a full transcript in your dashboard so you can see exactly what happened and correct anything that needs following up.
Does the customer know they are speaking to an AI?
Yes. The AI introduces itself as an AI at the start of every call, so your customer always knows. This is how we handle every call, and we believe it builds more trust than a surprise.
How do I forward my phone to Tradies Line?
You set conditional call forwarding on your mobile for busy, no-answer, and after-hours to the number we give you. Most carriers let you do this from the phone settings in a couple of steps. We provide step-by-step instructions for the major AU and NZ carriers when you sign up.
What if my trade isn't shown on the site?
The trades shown are examples, not a limit. The product works for any residential service trade where you miss calls while you are on the job. If you do residential work and miss calls, it is built for you.
Can I try it before I pay?
Yes. The Solo and Teams plans both come with a 7-day free trial. Your card is required up front, but there is no charge for 7 days. The trial includes a short demo-call budget so you can hear the AI handle calls in your own trade before day 8.
How do I cancel?
You can cancel at any time from your dashboard settings. The cancel option is visible from day one, not buried in a support ticket. If you cancel during the trial period, there is no charge to your card.
What if I go over?
The AI keeps picking up. Extra calls bill at $0.50 per minute and SMS at $0.15 per booking at the end of the month. Most operators do not go over.
Why Tradies Line
Tradies Line is built in Australia to answer the phone for trades businesses, whether you are a sole trader or running teams in the field. It works on the number your customers already know, and it grows with you: one calendar to start, and multiple teams and calendars when you need them.
- Five minutes of setup. Months of not chasing the phone.
- One line that grows with you. Start solo, add your teams, and dispatch jobs across their calendars when you are ready.
- Clear, public pricing. No sales call and no 'contact us' to find a price. You choose the plan.
- A professional front desk on every call. Your customers hear a receptionist in your business name, not a voicemail.
- Direct support from the people who build it. No call centre and no ticket queue.
We learned the trade from the ground up, and we have watched mates miss work because they were on a job and could not get to the phone in time. That is the problem Tradies Line is built to solve. If something is not right or you have a question, email support@tradiesline.ai and you reach the people who build the product.
Forward your existing line to us. 7-day trial, card required.
Never lose another job to a phone that rang out.